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Shelley's Day Spa & Salon

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Killeen, United States

shelleyshairandspa.com
Hair salonDay spaFacial spaMassage spaMassage therapistNail salonWaxing hair removal service· Beauty salon· Day spa· Facial spa· Hair salon· Massage spa· Nail salon· Waxing hair removal service

Shelley's Day Spa & Salon Reviews | Rating 4.6 out of 5 stars (5 reviews)

Shelley's Day Spa & Salon is located in Killeen, United States on 4605 Trimmier Rd. Shelley's Day Spa & Salon is rated 4.6 out of 5 in the category hair salonday spafacial spamassage spamassage therapistnail salonwaxing hair removal service in United States.

Address

4605 Trimmier Rd

Phone

+1 2546288856

Amenities

Toilets

Accessibility

Wheelchair-accessible car parkWheelchair-accessible toilet

Open hours

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Jessica Stawicki

I had services done here in 2018 and was sadden to see the quality of this establishment had declined. Will not return. Front desk staff is very frigid when calling to reschedule or canceling appointments. Also they need to provide booking services online accordingly. There is a lot of miscommunication on what services can and cannot be provided for during a requested appointment. The services I need can not be done in one session when I arrived I was told this. This could have been prevented and do not have time/availability to come 2 weeks later off and on to receive the full treatments I needed. The software or front desk staff need to relay this information. I understand that it was not the aesthetician’s fault with booking.She was very attentive and courteous but also her technique is not what is best for my skin care. Hope this get situated by the owner soon. This can effect the well-being of everyone employed there.

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Abby Castellon

I went in wanting a v cut and layers & left absolutely mortified. I’ve posted pictures of what I went in asking for, such as shape and layering & then I posted what I left with. Never again will I return to shellys.

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Carrie Carroll

I've called and left messages on voice mail and even spoke with someone and yet no one bothered to return my call. I was told I needed to speak to the owner. Was told she texted the owner while we were talking and still nothing. That is very poor customer service.

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Ruby

I will never go back to this place. I got my hair color a few weeks back and at the moment the color looked okay but nothing like I would of liked it to look. At the moment I couldn’t really tell that the colors where way off because she curled my hair and so it looked all blended. The next day when I washed my hair that’s when I really noticed how bad my hair looked, even 2 of my friends said to me “ omg sorry to tell you but your hair looks bad. :( so embarrassing.....I have some patches in my hair that are way off like dark brown, cooper, orange and some places way too light ( blond) I truly believe the hair dresser that did my hair is not that experience. I had super long hair I told here to the length I wanted cut so she did, after she colored my hair she went in and cut a big chunk off without asking me. I was pretty upset and didn’t say anything, so now I have short hair and like 3,4 different colors in my hair. It was definitely not worth 240 makes me sick every time I think about how much I paid and for it to look like I did it my self at home. Customer service was great but that’s it. I will not be going back. Now I have to pay someone else to fix what should of been taken care of the 1st time at this hair salon.

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Shay Bruno

My daughter presented me an hour massage here for my 50th Birthday. This was my first time here.. Ms. Tiffany was great!! She explained everything that was going to happen. When I left. I was extremely relaxed. Feeling good!!

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