Shelly Beach, South Africa
2 Junction Road
N/A
+27 312012201
Disgusting service, unprofessional and rude staff and a number of issues. Upon collection of vehicle, insoection was done with out me being present. Rental agent Adriana gave me an inspection sheet that was not done in my presence. Previn did not inspect the vehicle when I returned it. The staff that issued the vehicles or inspect upon return are not qualified to do so. The rental agents are filling in the gaps and pretending to inspect vehicles as the company is always short staffed. Website does not offer super waiver cover when booking online and when requested it at the store upon collection of vehicle, I was advised that it is not possible to do so. Seems like they make their money by charging really low rental rates to lure you in and then extort you by looking for faults with the vehicle when it is returned and they find a way to keep the really high excess that they charge. STAY AWAY, THEY ARE OUT TO SCAM YOU.
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Terrible service, Adriana has an attitude and clearly doesn't like her job. Also got charged a contract fee twice for who knows why, and they are not responding to my emails querying bogus charges. It was a pity there were no cars available at any of the car rental companies due to December bookings, I would not have gone there had I known what I was in for. I do NOT recommend them, they are miles behind the good rental agencies.
Poor service. Got a car with half full tank. It is two weeks later and I haven't received the deposit back. Definitely not recommended
They had a large fleet to choose from which was good for me as there was a car that was within my budget. Great service. Thank you
This is an dysfunctional company
Great service!
Nice service
Excellent service thank you
Deli
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