Sherwood Park, Canada
410 Baseline Rd #150
$$$
+1 7804176600
N/A
DeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
Drive thru and take out only. I believe its open till 10pm with covid hours still. Always decent food
like
This Wendy's is always clean, comfortable and food is great. Whether you eat in or use drive through... Burgers and fries are delicious. No issues with service, staff is friendly.
More often than not, fries are cold and burgers are not warm. If they weren't in a race to get you through the drivethrough and on your way maybe they could take a little more time to ensure the quality is there. Disappointing location, do not recommend. The thing that inspired this review is how they treated my girlfriend and I most recently. A about a month ago we went through the drive through, then drove home which is 2 minutes away. We sat down to eat and the fries were cold, soggy and stale. We both ordered bacon mushroom melts. They that we hardly above room temp. My girlfriend email them a complaint. They returned back with an apology letter which stated we could get a complimentary replacement meal. So we decided to go get our complimentary meal. Once we got to the window I showed them the email. They asked what was wrong and we explained what happened. At this point the supervisor, I assume, got involved. She handed us the food forcefully and told us I want you to try the fries right now and tell me if they are hot or not. We tried the fries and said yes they are hot. She quickly shut the window and walked away. Last I checked you don't treat customers that way. I didn't screw up, your location did.
I ordered 60 dollars worth of Wendy's from this location, I get home to my acreage property that is 30 mins away to realize they didn't put my chili in my bag that I ordered. I than called the location explains to them that my chili was not in my order. The lady on the phone said I'm sorry maam but there is nothing we can do. Excuse me your telling me that you cannot give me my chili I ordered? I will never go to this location again as that is stealing!!
Now this, this is the Wendy’s you want to hit up if your in the park. Came here to do a redemption on my last Wendy’s experience on the other side of the park and I could not be happier. Straight up my burger is so fresh off the grill I can see the steam coming off of where I bit into it. Love how the bacon is not cold either. My fires!!!! My fries are fresh! And there is salt on them! What a win!!! Personal opinion. If your close to this spot and the hankering kicks in for fresh fast food instead of sitting under a light then I recommend this location/spot
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