Shorewood, United States
910 Brook Forest Ave
$$
+1 8152676979
N/A
DeliveryTakeawayDine-in
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Kids' menu
Worse experience! I placed an online order pick and the pick up time was 6:18 and I didn't get my smoothie until 6:50. I was there online and waited for my smoothie. After about 10 minutes I still had not got my smoothie so I asked if it was going to be done soon. She said is it as next I proceeded to wait and had to ask about it 2 additional times. After waiting 30 minutes for something that should have been ready when I got there I asked for a refund and that is when they made the smoothie. What is the point of ordering for pick up if it takes 4x the time it to pull to walk in and order. It is not a covid friendly shop and has very little space for people to social distance while waiting for their smoothies and does not fulfill their pick up orders. It was a terrible timing and terrible customer service. This is one of the most ridiculous things I've ever experienced and the smoothie was not even that good or a good consistency. It was a complete waste of time and money. This is also the 2nd time it happened luckily last time it was only a 10 minute delay and not 30! I don't know what the system is here but it's awful!
like
The girls working there were very nice and helpful and the smoothies were good.
I’ll be generous and give three stars since I know this is a new location. I love the Smoothie King franchise and was excited to see that they would be opening in my hometown. However, the performance thus far has been underwhelming. I have purchased the same smoothie 5 times from this location and its taste, texture and consistency has been different every time and not for the better. One single occasion, I was given an “Icee” and another someone took my smoothie from the pickup area so I had to get it remade. Gabbie, who may be the manager, has remade both smoothies and they were “solid.” My hope is that through time and repetition, smoothie makers can better there blending skills or it will emulate Webers location who is a hit or miss(mostly miss). I have ordered from the Plainfield location 16 times and they are a perfect 16/16. Please, for my sanity and gas budgeting purposes, be like Plainfield.
its a smoothie king so its automatically goated easy 5 stars
Best smoothies around
Deli
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