Signal Hill, United States
1040 E Willow St
N/A
+1 5624162993
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I personally would not recommend this Long Beach location to anyone! I took my car here on a Monday afternoon for a diagnostic on my Transmission. I signed my paper with my cars info on it with a estimate of zero. Long story short they kept my car until Thursday morning said the mechanic took 3 to 4 hours checking it out. I was charged 240 dollars for the diagnostic which should have been on the paperwork I signed. If the job only took 3 to 4 hours why did you keep my car for 2 1/2 days! Thomas likes to play a money game with you by asking \what's your budget for this car?\ Instead of being upfront and giving you the cost of how much the job is going to cost. Last, when I brought my car there it had the engine light on and the ESC traction light. After realizing I did not want to do business with them because of the \money game run around \ and I was on my way to pick up my car. I drove my car home and it was not only shaking the engine light was flashing on and off. My boyfriend brought it back just to find out they didn't put some thing back together the proper way, and they tried to tell him it was something else. We just wanted our car running without the shaking and engine light not flashing on and off the way be brought there. We had to buy a coil and have them put it on for another 70. And our car was running the way it was in the beginning. This location is a nightmare!
like
Customer service is good. They checked my car for free and gave me the results within 3 hours. They did forget to close the air filter housing after checking it but other than that I would recommend this place.
Having car trouble is never easy. Especially when your on your first road trip with your new born baby in the middle of July and your transmission is acting up. I was really not excited to have to spend part of my vacation worrying about my car being in the shop. But athomas at AAMCO in Signal Hill/ Long Beach,CA truly made the process and situation really easy and took the stress out of the whole thing for me. I showed up at 8AM on the dot on a Monday morning and from the moment I walked in Thomas was friendly and easy going. He was patient and kind in explaining the process to me and each phone call to explain what needed to be done and what my options were. He made me feel like I was able to fully understand what needed to be taken care of. They delivered on time and even helped me get my oil changed too so I didn’t Have to go somewhere else to get that done too. On the drive home my car ran perfectly with no issues. It was comforting to know my family was safe and we weren’t having to spend time in the heat on the side of the road while our transmission cooled down, again.
Knowledgeable and professional. Yet, super easy to communicate with and good sense of humor. They were responsive to my input and were on point with suggestions to better improve my cars performance and suggested a better maintenance schedule that I should follow for my car in comparison to my others. Yes I recommend them and I'll be back when my car needs anything. Thanks guys and stay safe over there!!
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