Signal Hill, United States
2501 Pacific Coast Hwy
N/A
+1 5623435681
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Outstanding work! David at Big Q was very responsive and took care of all of the work I needed to troubleshoot my air conditioning and replace a leaking condenser. He worked directly with my extended warranty company which made everything go smoothly. I highly recommend this shop, and thank you David for the excellent customer service!
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Never coming back 5star reviews due offered “discounts “ I got here at 10:27 requesting to get an oil change MOBILE ONE synthetic female cashier set the price at 83 dollars Well they were going to give me an unknown oil from an unmarked container and I stopped them from doing it 11:40 am Then cashier said she ordered the Mobil oil at 11:45 It’s 12:10 and they don’t know where the oil is at 12:20 and barely getting the oil Unbelievable 2 hours to get an oil change Thank God I paid attention and they didn’t give me (recycled oil )
My experience with Big Q has been awesome. First of all, we all know how nerve wracking it is to find a new mechanic. David was super friendly and helpful in diagnosing my car's issues. Upon getting my car fixed there was a weird squeak that they took care of right away. I don't know if I've felt my car drive better since I purchased it years ago! Everyone that I met while at the shop was also ridiculously friendly, I felt right at home! The technicians were transparent, trustworthy, and most of all I didn't feel like I was wasting money on things I didn't need. From start to finish I am very happy with my experience and I would recommend this place to all of my friends and family. We all know car repair is never cheap but I know if I'm spending money here I know it's an investment that's going to last. 10/10
Waiting to see how is going to work out & this are the scratches from my suspension driving in
The staff here is really great. They are always busy which is a good sign! Dave, Daniel, Tiffany, and Mick are really good to work with. Thanks!!!
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