Jonestown, United States
18592 Ranch Rd 1431
N/A
+1 5122673777
I purchased a brand new Silverton home in August 2019 and have not been impressed. The customer service is severely lacking and the quality of their product has been dissappointing. My driveway and the stucco on the exterior of my home are full of cracks after only one year and half of my house does not cool properly - the kind of issues that I thought I was avoiding by purchasing brand new. Both of my ceiling fan/light fixtures in my main living area stopped working properly shortly after I moved in and they chose to wait until the very end of my 1-year builder warranty to replace them. I can only assume it’s so that they do not end up replacing them again when they fail for the second time within that year. They are ordered from china and the quality is as you would expect. So, I have been having people over to see my first home with broken fixtures... only to, in the end, have to address both fixtures myself as they would not provide me with a ceiling fan that is anywhere near comparable to what I purchased and they hung the other light fixture crooked and sideways instead of using a wedge on the vaulted ceiling. I had chosen to overlook the rookie mistakes throughout such as TP holders being put on backwards and kitchen wall tiles not being offset but at this point I will admit that it has all contributed to my dissatisfaction. Only to be made worse by rude and unprofessional maintenance its like pulling teeth getting anyone out here. Save yourself the headache and go with another builder.
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Silverton Homes builds the best, quality houses. I would recommend them to anyone who would love an excellent house to live their life in.
Silverton Custom Homes built our beautiful lake house and exceeded our expectations!!!
Best custom homes. Beautiful homes. Friendly folks.
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