Sioux Falls, United States
4401 E Producer Ln
$$
+1 8004633339
N/A
Said package was delivered. Get home and it's not there. My address is clearly marked on my mailbox. Called Fed Ex Ground. Said they would get back to me, as their drivers \don't like to respond at night.\ She said she would call me in the morning with an update of where it was delivered. Never received a call the following day. You already misplaced my package, and then make it worse by not trying to find it and go against your word? Poor customer service.
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The FedEx Ground staff provides world-class service!
The customer service at the Producer Lane location is fantastic. We’ve had quite a few packages delivered by FedEx or held at the facility over the last month and everyone has always been so courteous and helpful. Thanks for all you do!
FedEx is horrible. SHIPPING still means that I have to pick it up in store. Every single time FedEx ships an item there's an issue, never with USPS or UPS. Last time they sent the package to my neighbors, not sure why it's so hard to tell the difference between a 3 and a 4 but hey, their just drivers. Now this time I have to be present and, evidently since the package sticker was on the front of the building door, outside in order to receive the package. Called FedEx waited on hold for a half hour the CS representative says oh I cant hear you then hangs up. Don't think I'll be getting my package. F/U FedEx.
Our local FedEx locations are great, but there's no doubting the FedEx's overall way of operating is below even UPS, and they don't hold a candle to the reliability of USPS. Again, I love our local FedEx folks - some of the most helpful people you could ever want to work with
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