Sioux Falls, United States
2400 N 4th Ave
N/A
+1 6053367376
Very friendly people, every time I have spoke with them, they were great.
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a pleasure doing business with legacy real estate.
Legacy managed the building I lived in for five years. It was located in downtown Sioux Falls. They did a great job running our home owners association meetings and oversaw the budget. They also provided updates on downtown events and socials that might be of interest. Whenever I called the office Joann M. was extremely helpful and friendly. I highly recommend Legacy when it comes to meeting your real estate needs.
WORST EXPERIENCE EVER!!!!!!!!!!!! Do not trust them! They gave away our lease after a holding form was signed and didn't get back to us in months and took our deposit before us even signing a lease and won't give it back! They just ignore you and will never answer your phone calls. We never even lived there. I cannot imagine what it would be like if we did. I'm sure it'd be nothing short of TERRIBLE. Extremely unprofessional is an understatement. Do-not-do-it!
Every interaction with the owners of Legacy Real Estate has been top-notch! They truly care about their clients and giving them the best possible place to call home or operate a business. When only the best will do, I recommend Legacy Real Estate!
Literally the worst customer service. They will never fix anything or return phone calls. Like most of the reviewers pointed out, getting ahold of anyone is like pulling teeth. They just don't care. Also, if you look up the people who gave glowing reviews, turns out they are affiliated with the company!! Seriously. Legacy is BAD news. Don't make the same mistake the rest of us did.
If I could give less than one star I would. Two of my friends and I were going to move into an apartment shown to us by Carrie from Legacy. We signed a holding form for a specific apartment which she promised would be kept for us if we signed the holding form and placed a deposit, so we did. Two days later Carrie called to tell us she accidentally gave our apartment to three guys. We ended up deciding not to move in or see different apartments from her because her response times were days to weeks apart. Carrie finally answered to tell us she would refund our deposit, in September, and has been ignoring us ever since. We have each called, texted, and left voicemail. Don't rent from them, Carrie specifically.
We have a rental in Sioux Falls but live in California. We needed someone who could take care of everything as we can't. Joann has been perfect for us. From the minute we met, over the phone of course, she made us feel comfortable. From her rental estimate, which was right on the money, to the little things that have popped up, Legacy has done everything we could have hoped for! I highly recommend them and am glad we chose them for our needs!
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