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U-Haul Moving & Storage of Sioux Falls

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Sioux Falls, United States

uhaul.com
Moving and storage service· Packaging supply store· Trailer rental service· Truck rental agency· Van rental agency· Self Storage· Truck Rental· Propane· Self-storage facility· Moving supply store· Propane supplier· Trailer supply store· Used truck dealer

U-Haul Moving & Storage of Sioux Falls Reviews | Rating 3.1 out of 5 stars (5 reviews)

U-Haul Moving & Storage of Sioux Falls is located in Sioux Falls, United States on 923 W 11th St. U-Haul Moving & Storage of Sioux Falls is rated 3.1 out of 5 in the category moving and storage service in United States.

Address

923 W 11th St

Price range

$$$

Phone

+1 6053390750

Accessibility

Wheelchair-accessible entrance

Open hours

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Philip Foster

My mother rented here and its nice and secure and all but we notified them we would be moving to a closer to home storage 2 weeks in advance and got the unit cleaned out the day before the next month was due and they charged her the next months charge, but that's not the worst part. They charged her a late fee but the whole time she had the unit, it was on direct deposit. And the staff dont know how to answer the phone because she sat on hold for 2 hours 2 days in a row and no one at the location would answer until it got transferred to a out of state call center but eventually we had to drive down there to actually speak face to face with someone there. Plus one of the employees who drives a white suburban parks in one of two unloading and loading bays.

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Behai Nguyen

What is the point of scan and go if I still have to wait in line? I had to wait 15 mins just so they can verify my order for 10 boxes. Ridiculous.

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Peter Liberko

Rented a van last week. Before I left, i looked at mileage on contract vs mileage on van.it was off by 27 miles. went back in, and let them know of difference. he \corrected\ mileage by entering new reading, and signing off on it. when I got the bill they billed me for the extra 27 miles. I have emailed them twice to correct this, but they will not even respond.

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David Monterey

This was an unfortunate task that fell upon me. I did not want to do this but it was necessary. I am so glad that I came upon great people. Even among the current crisis they were open, professional and Social distancing was observed at all times. I have never had to use my trailer lighting connector but they were happy to test it to make sure it was good. Also, I explained that the hitch ball that came with the truck wasn’t tight and they torqued it down and made it safe. A very smooth hook up of trailer to truck and great attitudes all around. And, through the magic of U-Haul, I was able to drop the trailer off close to my destination.

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Dawn Schuster

We did the online check in to keep it simple and quick. Our truck was not parked even close to where the online check in said it was. Additionally, we had to wait in line for forty minutes to simply ask for our key....a transaction that only took thirty seconds. The line behind us was twice as long as when we came in. It would be smart to have different kiosks doing fast tasks as opposed to the time consuming ones. Perhaps someone to triage what the customer wants, would benefit everyone. It was a very annoying experience overall.

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