Sitges, Spain
Avinguda Camí Pla 31, 48,
N/A
+34938110899
I understand Business is Business but I don't understand the lack of empathy. I worked with Cristina and my venue for the last year during covid. Cristina was very nice through out the process until it came down to my venue completely canceling on me and not refunding my deposit. I had reached out to all my vendors and told them the situation. That we were not canceling, that our venue actually canceled on us, and being that we live in the US and are not allowed to enter Spain it would be impossible for us to have our wedding there. We asked if it would be possible to consider a refund on our deposit. Most of our vendors including a competing venue, CASA MARISOL, (we were going to use for our rehearsal dinner) refunded us our deposit and understood the situation. When talking to Cristina about the situation her tone had changed with us and was not longer compassionate or kind. At that point it was strictly business with her. She said the least she could do was find us a venue for another date. We just lost thousands from our venue and were not going to take this risk again. I know there are contracts that need to be followed but considering this unprecedented event sometimes compassion, sympathy, and empathy go a long way and that is what this company lacks.
like
We want to say a huge thank you to Cristina and her wonderful family and team. Handcrafted Retreats held our the first of what will be an annual quilting retreat at an amazing retreat house up in the hills above Sitges Spain with our guests arriving from all over the World at the beginning of March 2020. We had a full catering service provided by Sibarum for 8 days and just a huge thank you for the wonderful food, incredible service and kindness. When dealing with people and companies who understand the needs and service required and can adapt and advise at short notice also, which Sibarum were able to do it was so appreciated. We so look forward to seeing you and your family/team next year and working with you again Best Wishes Christopher & Deb
We recently hosted our destination wedding, just outside of Sitges, Spain, while deciding to teaming up with Sibarum Catering to handle our reception. We simply cannot praise them enough for their upmost-level of professionalism, their assistance & invaluable local knowledge with the planning, their thoughtfulness and flexibility with our ideas, the delicious & beautifully-arranged food, and their super-friendly service. Putting together a destination wedding comes with its share of challenges, however Cristina and the Sibarum Catering team did a phenomenal job in helping to smooth it out. Coming from restaurant industry, my wife has a high bar when it comes to service-level and Sibarum far-exceeded our expectations. We gave them full access to the reception venue and Sibarum managed it all themselves. Everything from the setup, to the service, to the teardown. They were completely self-managed which allowed us not to worry about a thing. If you are considering them for an important, upcoming event, we give them our strongest possible recommendation. Thanks so much to the Sibarum team! You helped make our special day that much more special.
These guys are amazing. Not only did they supply super good food and drinks but eventmanager Cristina helped us out with so many other things including the venue, photographers, sound and light and much more. I can honestly say Sibarum made our wedding the best day & night ever! Five stars easily. Great people, great service, highly recommended!!!
Deli
The best companies in the category 'Deli'