Sitges, Spain
Carrer Jesús, 17,
N/A
+34607100217
One person working, 15 people queueing outside in the rain and cold. Service is good when you eventually get served but it's very slow. Vodafone Spain is pretty bad in general.
like
One star is too much for this shop. They are scammers, & very rude. I bought a 10 euro plan sim card, but the one installed was for 5 ( the employee name is Mark). When I came back to complain,; after waiting for a very long time I was told there is no manager or any one to complain to. I just wanted the phone to work so I re-charged & paid 10 euros, but I was told the system had a problem & the sim card will work after 4 hours; it never did. I went back again, but I was told I have to wait again in a long line, so I just left.
I live in Sitges and am a client of Vodafone. Out of about 5-6 visits to this office, I have met exactly two people who were competent (one of them was actually extremely helpful), but in general either the staff is inept or Vodafone simply is always in disarray. Some examples: 1) I went to the office to get a new sim card on a my family plan. The staff said the system to activate new sims was not functioning 2) Three days later, the same result 3) I went to verify the status of a transfer of service for my Fiber optic line. The staff at the store said they had no visibility. I'm not sure other companies are much better, but they can't be much worse than Vodafone.
I give two stars because the people working there is amazing and they deserve it. But is a sh company, waiting time 30 min to 2 hours. Dissapointing
The shop has a nice selection of mobile phones but a very poor selection of accessories. Service is Very Slow. Gets very busy at times be prepared to wait for over an hour to be served. The staff work very slowly & are constantly going to the back office, what they do there is a mystery. Allow at least 1.30mins for a visit.
Great service! Victor was fantastic!
Takes a long time to speak with someone.
Un matí entre setmana: ràpid, còmode i efectiu. ( Era per tornar router, donar-me de baixa)
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