Skokie, United States
4913 Main St
N/A
+1 8476751400
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We used Eco Tec about 5 years ago and were totally impressed with the effectiveness of the open foam insulation; what a difference in utility costs and comfort level. We now hired them again to do the same in a different section of the building which they did, in a very timely and professional manner. Great Job!
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My friend recommended them for my project and I couldn't be more happy that I call them. They went above and beyond to help me finish my project on time. They knowledge and expertise help me understand what's the best for my needs. Thank you for everything.
I called this morning to get a quote done on my home. I waiting on hold for 5 minutes before a woman came back to share that a Stacy was still on another call and would need to call me back. After over two hours of waiting on their call back I called and the woman who answered shared that she was at lunch and could call me back after 1 (another 45 mins.) I shared that I wasn’t happy and that I would just reach out to another company instead and the woman said ‘ok.’ Unbelievable the lack of customer service I received. If this is how they act before they get your business can you imagine after?!
Due to regular partial freezing of pipes adjacent to a concrete block wall in our condominium building, I went online in search of insulation vendors and requested consultations from a couple of companies. EcoTec responded very quickly to my request, and we scheduled an onsite visit. Jacob met with me to discuss our issue. It was clear he was very knowledgeable, but even better, he was able to lay out multiple options in detail and offered his honest opinion on our situation. He followed up with a written proposal soon after. Due to the challenging logistics of this project and limitations in our current Association budget, we will likely postpone it so it's unclear if/when we could actually hire EcoTec. That said, I am extremely impressed by their customer service to-date and their in-depth knowledge. I will definitely keep them at the top of my list of A vendors.
Agreed upon a price. Paid half the price upfront. Crew came without proper quipments and said they have to come back next day!!! Next day I waited no one showed up! I called several times and they have to sales person and he wanted more money for the job!! Initially agreed upon 1500. Now they want 2500!!! Made me take off from work and waste two days!!!
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