Slatina, Czech Republic
Mikulčická 1009/11
N/A
+420777107215
They will not cancel the contract, they are crooks
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UPC Ceská republika is so far behind times and so set on taking customer's money that it requests customers who want to cancel a certain subscription or the whole contract to send by post a hand signed paper to their address, yes, for real, a physical paper with hand signature and customer data enclosed (Name, contract number, phone number, email address). They haven't heard yet about customer authentication over telephone to manage customer requests. This is actually a known method to discourage customers to terminate their services and I am pretty sure it is illegal and against European Union’s regulations. Why am I so sure? because when you want to upgrade your service, a written email is enough, so they clearly try to discourage customers to terminate their subscriptions by making it a little bit more difficult to do it, then, from what I've heard, they pretend they did not received the letter, so if you want to quit a UPC service subscription make sure you sent the letter with a receiver receipt to be able to prove the date they received it. I am personally very disappointed with this company's behavior towards their customers.
SCAM COMPANY !! AVOID
Nič tam spojené s UPC nie je. UPC OFFICE isn't there.
Neustále výpadky ! Internet sice jede, ale tak pomalu, že neotevře ani obrázek na Googlu o nízkém rozlišení a po minutě zase funguje jak má dalších deset minut, kdy se potom zase \vypne\ do pomalého modu. Tohle se děje v intervalu dva dny v kuse a pak je měsíc klid a cyklus se opakuje!
Toto neni kontakt na UPC Brno. Je to nejaky soukromnik, ktery se snazi jen zneuzit nazev \UPC\ Update: Jsem rád, že jste UPC z názvu po mé recenzi již částečně odstranil... Ještě z názvu uživatele a bude to dokonalé.
Nejhorší internet nádheře neustále výpadky.Pan ze me dela de..a ze to je nase chyba.Ze u nich problém neni ze pošle technika.
Prave jsem se dovolala odpornemu,arrogantnimu chlapovi z UPS,ktery mluvil nesmysly a byl velmi neochotny.Nechapu,ze takova spolecnost muze takove dementy zamestnavat a dovoli aby,meli moznost komunikovat se zakazniky!!!Jak se muze dovolit mit takov pristup?! Chtela jsem pouze vedet,proc nemam stale zapojeny internet,kdyz je zaplaceny. To byl duvod meho telefonatu ale zrejme mi nikdo nepomuze s mym dotezem. Dekuji Špirkova.
Deli
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