Slidell, United States
165 N Military Rd
N/A
+1 9857813102
Kerbside pickupIn-store pick-upIn-store shoppingSame-day delivery
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
I always use Firestone for my vehicle maintenance. Reason being that if something is wrong they let you know. I would rather bring my vehicle somewhere like this that could potentially extend the life and increase the safety of my vehicles than a 15 minute oil change. I trust the quality of their work and they are always quick and polite.
like
Honesty is important with car mechanics. Most people don't know enough about their machine to know if they are being ripped off. Since oil changes are the most common reason to visit a mechanic, I place high value on good service for oil changes. While this Firestone location does good work, credit where credit is due, they are not always the most honest (which may vary between employees, I can't say). I have had two synthetic blend oil changes at this location. The first was just fine... took an hour, slapped a sticker on it that said to change my oil in 6,000 more miles (which is pretty reasonable), and away I went. The second was an identical oil change for the same vehicle. This time they put a sticker on it that said to change the oil in 3,000 miles. I called back to confirm they used the correct oil I requested which they did; they said they always recommend changes at 3,000 miles (which is extremely low for vehicles running anything synthetic). I'm not sure why this inconsistency happened, but it does not create trust. I know companies will do what is in their best interest for the money, but that is pushing it.
Normally I do not do reviews, but they deserve one. I visited firestone today after Goodyear told me that there was nothing they could do to help me. My tire was going flat and there was a hole on the outside of the tire, so it needed to be replaced. Goodyear didn’t have any tires my size and said that if they ordered one, it could take a while and my tire wouldn’t last that long. Instead of maybe helping me put the spare on for my safety, they aired it up and wished me luck.. Firestone took care of me and were so quick and nice about it all. They even directed me to a better deal on a tire. They made sure I would be able to get back to work safely. They will get my business here on out. Thank y’all!
Really great service... the employees are GREAT! I love... Mike! But... all if the guys are GREAT!!!
Did a wonderful job on my tires and very affordable for 4 brand new tires
Deli
The best companies in the category 'Deli'
MechanicToilets