Smethwick, United Kingdom
222 St Paul's Rd
N/A
+44 1215580431
Toilets
Wheelchair-accessible toilet
I read the reviews and have to say in my opinion things haven’t improved reception staff let this Surgery down , they are rude and have no Compassion I sometime feel I’m trying to talk to a recording you know what they are going to say before they say it. This isn’t a COVID issue, it’s an issue with receptionists.
like
Rude resaptianists wodent give me an appointment really poor service
I tried to make an appointment with my GP after waiting 20 minuets on the phone and my receptionist told me no! Firstly she asked what I was calling about which I thought was odd as it is private and she is only a receptionist, and referred me to get help somewhere else! I trust the word of a doctor who has studied for years and know what they are talking about over that of a receptionist. So now I can't make an appointment with my GP?? the receptionists aren't doctors and they should stick to answering phone calls, making appointments and pushing paper
The receptionist with tattooed eyebrows wont give you any appointment on phone and wont give you any appointment when you visit the surgery. May god bless you if you have a serious problem and you are registered with st pauls surgery.
All of the reception staff are rude
Deli
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