Smith Mills, United States
105 N Dartmouth Mall Store N - 3
$
+15089992255
N/A
Went in with a ring I bought online from Kay Jewelers; I needed it resized. I was greeted right away, and helped within a couple minutes of being there. The staff was extremely polite and friendly. They were super helpful as well because I had lost my receipt; but they were able to find my purchase in their system. I wish I had asked for both of the women’s name that helped me today, because they were wonderful. I was also very pleased at the covid protocols that were being used. Overall had a great experience, and I am also very satisfied going in or shopping online at Kay Jewelers.
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Love all the staff wearing masks, gloves and sanitizing frequently, so service is individualized to your needs. I felt special making my selections that hit the mark; felt human again. Had new band placed on sentimental ring that came out more than what I expected. Highly recommend.
Excellent service! Very polite and helpful!
The piece from the Ever Us collection is beautiful, my wife loves it. The Dartmouth store staff are great. It was a very comfortable experience, and we'll be customers at Kay Jewelers and of the Dartmouth store gong forward.
wonderful, helpful, friendly service from the time i walked in til i left. the woman actually listened to what my wife and i wanted for our new wedding bands and helped us find rings we both absalutly love!
When to bay a gift for my wife and the 'lady' don't return my change i don't notice until i went to bay in another store .good for her i don't soo cheap to faith for 3.80.
I've been calling the store for a hour now and No one will pick up the Phone I Know you all are not that busy that no one could pick up the Phone. Poor service
This place don't even deserve a star. I had to bring my diamond ring in 3 times and all I wanted was prongs to be fixed and a cleaning. My diamond was fractured and they cut the band and resized my ring and I didn't even ask them too. I had to take my ring to another Jewlers to fix their mistake. Kay's ruined my ring, believe all the bad reviews that are written.
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