Smiths Falls, Canada
2 Victoria Ave
N/A
+1 6132830574
At the end of April, Denoco installed a new heat pump and air handler in my home. I received beyond value from this company and couldn’t be happier with the administrative and service people, quality of the work and outcome. All were so helpful, easy to deal with, and willing to go out of their way to satisfy me, the customer. Julie is EXCELLENT and everything a frontline person should be - friendly, courteous, professional, knowledgeable, respectful, efficient, patient, pleasant, helpful, customer-oriented, plus very skilled and on-the-ball. She worked quickly to get me answers to questions and offered suggestions. Chad is very knowledgeable and spent a great deal of time explaining the equipment and how to use prior to the install and throughout the process. I appreciated Brian's nose-to-the-grindstone work ethic and the excellent, skillful job he did on the install of a new run and grill. It looks like it was always there. They arrived on time, worked efficiently, removed the old equipment, cleaned up and finished the job early. I wouldn't have even known they were here. After a day of use, subsequent adjustments to the system were required. They responded quickly to my call and were able to resolve the situation with a few tweeks.
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Showed up to work on my rental hot water tank No Mask. Couching... Unplugged the water tank( same thing we did when we had to when we reported to sunwave) left after one cycle. Leaving use with no hot water for another day.
Denoco service was excellent..I would recommend Denoco to anybody weather its heating or cooling systems
We are very pleased with the service we received from this company and their staff. The owner arrived on time for the initial appointment and provided a prompt estimate. The men who installed the furnace were extremely tidy and explained all aspects of the unit. Julie was very organized and took care of everything. Easy, fast, stress free process...thank you to Dennis and all the staff.
Julie was our initial contact...my mother required a new furnace and Julie was very thorough in organizing the Denoco team for an estimate and the required work. These professionals were very thorough in the installation of this new furnace. Julie followed up by completing the furnace inspection documents, Hydro One Rebate, and the warranty paperwork. Denoco can be very proud of the efficiency of their employees! We would gladly recommend their services. Thank you Denoco...Great Teamwork!
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