Pro Cleaners

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Snellville, United States

Dry cleaner

Pro Cleaners Reviews | Rating 4.3 out of 5 stars (8 reviews)

Pro Cleaners is located in Snellville, United States on 3425 Centerville Hwy # 1A. Pro Cleaners is rated 4.3 out of 5 in the category dry cleaner in United States.

Address

3425 Centerville Hwy # 1A

Phone

+1 7709825511

Open hours

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Willie Solomon Moore

Friendly and Courteous Staff. Great cleaning services. Somewhat expensive.....

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Gregor Collins

My experience has been nothing but hell they've had my garmet for over 2 months now and I still haven't received it.it was a suede cleaning that came back the wrong color the jacket cost me 1800 and the owner seems to keep ducking me.never again will I ever do business with this establishment again. I've brought all. Expensive item's

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gaytha gilliam

Because i needed my son's suit cleaned for a funeral they went above and beyond to get it done for me. Great customer service. They have my business

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Robbyn Washington

We haven't been using them long, but they seem to be quick, professional and thorough. We were going to the cleaners, in the Publix Shopping Center, off Centerville/124 (in Snellville), and although a bit high in price, we were satisfied, UNTIL ONE DAY, we took several items, and specifically a dress I wanted to wear that evening, to them. My husband went to pick up our items. I'm dressing at home, go into the cleaners bag, my dress was not there. My husband went back to the cleaners, he calls me and ask, "Was I sure I dropped it off, the cleaners say we didnt have a dress in our items". The ticket had 13 items on it, we received 12 items. The new worker at our old cleaners, obnoxious guy, first tried to say we only dropped off 12 items, we asked why then did he type 13 on our ticket, he said we must have received 13. So I jump in my car and go to the cleaners, all this, BEFORE the event that very evening. I walk in the cleaners, he begins to tell me instantly, without listening, we must have only dropped off 12, when I look just to the left, there is my dress hanging. I say, "Heres my dress here!" He runs over, sees the tag, then ask did I get all the other items, I say yes. I STILL received all 12 and my dress hanging here separately, is the 13th item. He NEVER APOLOGIZED for insinuating that we were lying, for his rush to wrong judgement, so we are now going to Pro Cleaners. Hopefully, this will be our new home cleaners!

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Fre

Beware, they have no morals and can care less about the customer. And don't want to hear an explanation and will talk over you. Lost a London fog coat that my husband had for 3 years and swear it never came in. Let that one go, my mistake. When this weekend I gave them a ticket to pick up for 34.85, I was charged 39.30. I was told to come in and talk to owner, total waste of time, he made up some BS about increase because of some fabric. But I was never told at all I WILL NEVER GO BACK. I hope that small profit makes his day. BE PROFESSIONAL AND CARE ABOUT CUSTOMERS!!!!

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Paul Ben-Israel

We have been using Pro cleaners for years, but unfortunately for the past year or so; the quality of work has slowly demolished. The Last straw was when we sent out about 10 items to be cleaned and a few of my shirts still had a little ring around the collar and sleeves. The one that got me the most is a white shirt that was never cleaned but yet it was pressed, of which I needed for a function. So I decided to pick them up on my way to the airport...which needless to say I couldn't take with me. We spent over 50.00 on our cleaning that day...and they didn't even say, ok. We will do that shirt at no cost. Nothing! All she said to us was... "we will not charge you to re-do the shirt " even though she admitted that they screwed up. WE WILL NEVER USE PRO CLEANERS AGAIN.

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E King

Terrible customer service. I had scheduled an interview 1 hour before coming into Pro Cleaners to get my suit cleaned I knew it was short notice I approached the counter and ask the young lady if my suit could be available by 11 a.m. tomorrow she literally yelled at me no, why didn't you bring it earlier. I knew I was cutting it short and not giving them a lot of time but to be spoken to that way is unacceptable if she would have just said I'm sorry we won't be able to complete it in time I would have happily said Thank you and left

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Sheril Bryan

I've been going here for years. The owners are very nice people. They always do as good job.