Snohomish, United States
2801 Bickford Ave
N/A
+1 3603816567
Not only do they not know what they’re doing but they’re overpriced and have the business sense of a coat hanger. I had to bring back a tux shirt with a wing collar. I was incorrectly pressed with the points pointing straight up! Who does that? All I wanted was for the collar to be pressed correctly and not re-laundered. They couldn’t do that on a Saturday they had to do it on Monday and she said she wouldn’t charge me and I said you should refund me for doing it wrong and me having to bring it back. she said it was so long ago when you picked it up in mid November (that was three weeks ago!) and then she wanted to tell me I should’ve brought it back sooner. I have no idea what that’s got to do with the fact that they pressed the points of the collar sticking straight up. Oh yeah. Then she asked me if I wanted it starched. At that point I said “good bye and good luck.” She never says “I’m sorry. We’ll fix it.” She doesn’t get it. Never will. WOW!
like
I've been taking my shirts here for years to get dry cleaned & pressed. I've always been happy with the quality/ clean and crisp dress shirts. They're especially good at getting tough stains out. Also they are Great for quick repairs or hems. 1 time after having the corner of my pocket sewed up... it ripped again from a bulky cellphone so I brought it back and they repaired it again with a triple reinforced corners of my, free of charge -they guarantee their work.
Wayyyyyy too expensive for basic cleaning of items (as others have mentioned) and they ruined a good leather bag I brought in to have the fabric interior cleaned. Unbeknownst to me, they sent it off-site to a leather cleaner, even though I specifically requested just to clean the fabric interior. Returned the bag with parts of the leather rubbed off; it looks terrible. Was told it was my fault as "this bag is old." Will not be back.
They charge too much.....7 shirts and 5 pants dry cleaned charged me 150.00 dollars. To add insult to injury....they tore one of my shirts and told me it was my fault. Then charged me for dry cleaning a shirt that was torn. Really????? Do not go here, they will rip you off!
Very good cleaners
Please note the two separate reviews for this location. As a dry cleaners they do a decent job. Would rate a 4/5 stars if based upon that alone. However... Had two suits tailored here. Made specific requests as far as arm length and jacket fit, both of which were completely ignored - which left me looking like a middle schooler who’s parents couldn’t afford to buy him new clothes even though he grew 6 inches. I had another tailor fix them and before she even touched it she could see the work was bad. Upon further inspection she lamented just how bad a job they had done “it looks like my kids tailored this suit” (tape, bad stitches, kinked so the fabric didn’t lay right, etc). Had it been super cheap to have the work done in the first place it would’ve been one thing - ie the old adage -you get what you pay for. But it was neither cheap nor quality. Will not take another suit here.
They are awesome! The best in town.
Poor cleaning and poor customer service.
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