Miami, United States
1717 N Bayshore Dr Suite 3250
N/A
+1 7862545800
I made an online reservation for Snorkeling on Dec 31 2018. But it was cancelled because of what they said was bad weather conditions. As per terms of agreement they were supposed to refund the booking amount of 84.80. I mailed them couple of times requesting for refund. No response at all. Not cool. Finally after 2 weeks called them directly and spoke to Joe. He was understanding and processed the refund within the hour. The rating is for the phone customer service. They still need to work on online customer service. Will try them again on my next trip to Miami.
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Had a great time with the kids.
Deli
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