Snowshoe, United States
10 Snowshoe Dr
N/A
+1 3045725917
This place is great - employees incredibly nice and knowledgeable. The location is very convenient slope side next to ballhooter lift. They sell all the newest boards, skis, and high tech equipment including maintenance.
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Helpful in bike rental selection and thoughtful safety gear.
I always make a point to stop by here on our visits to Snowshoe - the employees are just great people and enjoyable to talk with about gear, conditions, etc. They are also a top-notch repair shop, most recently I wrecked up a new board, scratched and gashed it pretty bad and Drew helped me patch it up in no time. He really helped me out! Their prices are reasonable for what they do.
I stayed at SnowShoe the weekend before the 4th of July and rented 5 bikes and gear through the MAC. I was really impressed with the whole experience and the staff from bike check out to check in. The customer service was way up there on the top shelf, from the bike rentals to any bike issues we had throughout the day. The bikes were well taken care of, but with the normal thrashing some things needed adjustment. The staff had the bikes that needed attention back on the trail real quick and seemed happy to do so.
Went in to demo snowboards with plans of buying one. Staff was not interested in helping me out, treated me like I was bothering them when I went to swap out boards, and overall didn't seem happy to be there. When it came time to purchase, they didn't have the boards I wanted in stock and they refused to sell me the board I demo'ed (which I understand but it still sucks). So now, I'm out 70 (which they said they would apply towards the board I want) and I still don't have a board :( . I highly recommend Top of The World Rentals from prior experience. I will never do business with MAC again.
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