South Burlington, United States
155 Dorset St
$$
+18028639700
N/A
We had a great experience and a very nice sales associate. She had a positive attitude and tried to get the best deal for us. She was walking around trying to find customers to help. We had no issue redeeming our Bon ton coupons.
like
Good store, but not my favorite. Have to look for deal. Do not like the Kohls cash program. Do shop there enough to use them after.
Awesome young lady that gave superior customer service. Very quiet and great sales
I purchased 4 items from Bonton on 6/24, took them home to try on, they did not fit. On 6/27 went to the So Burlington, VT store to return them only to be told the return was denied. They stated when I made a previous purchase on 5/26 and returned the item 5/27, the cashier advised me of return warning. At no time on 5/27 was I given a verbal warning. I still have my receipt and there is no written warning on it. Had they told me on 5/27, any or all future returns would be denied, I would have closed my account right then and there, so the 6/24 purchase would not of even taken place or any future purchases. I have returned items purchased, whether it was so due to size, comfort, a gift that the person did want, but a majority of them were defected items. However, my "kept" purchases far out weighed any returns since I open my account. This is a company that I will no longer do business with and I highly recommend to anyone to inquire about you purchase prior to the close of the sale if you think if may need to be returned. I have reached out to the Better Business Bureau with my complaint on 6/28 of which I have to wait until 7/28 to see if they received any response from Bonton. As of 7/20, BBB said they have contacted Bonton on 3 different occasions and have not had any response. I spoke to the cashier on 7/21 when I went to the store to pay the bill in full and she even confirmed that she did not give me any notice and definitely did not verbally state this warning. We generally chat when I have been shopping and she recalled the day I returned the dress 5/27 because I had just purchased the day before. Unfortunately, I am being forced to take action against them in order to resolve this matter. My voice will be heard in my community.
Always pleasant staff always helps me to get the best offer will really miss it when they close. Target is no replacement just a glorified Walmart.
This store is a total mess. I was looking for a work shirt, and wandered searching for a fitting room that was open for quite some time. There are clothes in the floor, sizes all mixed up and very few people working. Also an older woman looking for assistance was yelled at for going behind a counter to look for someone when sunshine finally walked by. Don't waste your time going here.
Gone from South Burlington
Cashier would not redeem discounts on items that were said so.
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