Dandenong, Australia
124 David St
N/A
+61 397932687
Toilets
Wheelchair-accessible toilet
I have a high respect for Dr James Lim and his team. From my first consultation where everything was explained in detail to surgery which was a short wait of 3 weeks under COVID-19 conditions. I felt I was in good hands. My surgery went well and recovery still ongoing after 3 weeks post surgery. Post op follow ups and further testing just goes to show that Dr Lim cares greatly for the patient. Thanks again. Top job.
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Highly recommend Dr. Charmindra, expert in his field. I consulted him for my father’s health issue, he is very thorough and knowledgeable. Thank you for your services
If i could give 0 stars i would. Disgusted in the service is an understatement. From day 1 i had nothing but problems and felt uncomfortable with the people here. The staff member at the front desk has the worst attitude to be dealing with people going through a stressful time. I was a patient paying out of pocket and once the surgery was done i was owed back 1000 which i had to fight back and forth for 4 weeks to get back. I had to drive down to the center to find out what was going on in which i was spoken to in the worst manner. The surgeon i personally had i was not pleased with. bed manner was horrible and did not appreciate the way he spoke to me from initial consultation to afterwards when i was tracking down MY money. I was hung up on by the reception staff while tracking down my money. Extremely unprofessional. The only person i can say that did help me was the lady who deals with the prep for the surgery, she was lovely when i struggled with bowel prep for a surgery and gave me an alternative. But other then that i would not wish dealing with these people on anyone. Absolutely appalled, i will ensure that no one i know is ever referred back here.
I rang this morning to book an appointment. Not sure who I spoke to as she did not greet with a name. She was extremely rude and treated me harshly once she found out I didn't have private health insurance. Not sure how that has anything to do with her, I am obviously happy to pay the fee otherwise I would not be booking a consultation in. The call was at 10.05am. I am going out of my way to not book through here ever again. I am also not sure why the receptionist needed such detail about what was wrong with me. I am obviously calling about something to do with the colon or rectal area. I don't feel comfortable relying such information to a random receptionist. Would prefer to speak to a doctor that has done the years to become one. Or a nurse would be more considerate.
doctors are good but the recieption staff needs to get their things right. unprofessional and unorganised. i have been waiting for almost 2 hours even though i had an appointment.
Mr TC Nguyen, Dear TC, I would like to say a BIG THANK YOU, for the wonderfully skillful, and caring way that you carried out my bowel resection and, more recently my hernia surgery. My wife Nance and I have developed a huge admiration for you, and the way you go about your profession. Thank you so much,
Everything Tony Penny mentioned I concur with wholeheartedly. He is a wonderful Surgeon. Compassionate, Honest and of course extremely skilfull. Thank you Mr Lim
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