Southampton, United Kingdom
171 High St
N/A
+44 2380231000
In-store shopping
Wheelchair-accessible entrance
Well what can I say I asked for a bespoke ring I gave them the design and they brought this ring to life. I have to say their service was brilliant from start to finish and kept me up to date all the way. Most definitely more than a five star service. To all the team thank you.
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I had my engagement ring resized there and it looks amazing. They work so well you can't even tell it's s been altered. Real professionals.
What had seemed to be a mystery became a fairytale of happy ever after. Beautiful crafmanship was done on my Ruby ring, Staff was courteous and friendly profession. Goldsmith in store is a Gem himself. Store is a hidden Treasure in Southampton High Street to be discovered. In response to Owner reply: You have a lovely Building, but your Store is lacking proper exposure, signage and exposure that it is operational, your business cards are in great need of updating the email address, since the one you had mention is not even reflected on business card. Adjustments to handling answering a Customers call when they get to a answering system that tells them they Can't leave voicemail behind.. Store phone Could be forwarded to on the move staff handling calls by at least receiving text or messages to avoid missing a customer at all. Posting Store Opening times visible to any Customer would be an added plus. Some of your Customers have Jobs they interfier not able to come on days of all hours waiting to find out to when they be able to access your store..Your Display and lighting in Store window needs much improvement to be visible Jewellery Store is even open or in operation. Your store is great but understaffed. With some adjustments made it would be a huge improvement well worth the efforts This may have been a rare occurance what had happened of experience between with me and store, what can I say, myself I am a very rare Gem.
Excellent service, well made products and very reasonable prices. I would certainly recommend this company to friends, family and others.
Deli
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