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The Lounge (Shisha & Cocktails)

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Southampton, United Kingdom

cattlesteakhouse.co.uk
Hookah bar· Bar & grill· Halal restaurant· Restaurant· Bar tabac· Live music venue· Steak house

The Lounge (Shisha & Cocktails) Reviews | Rating 4.7 out of 5 stars (5 reviews)

The Lounge (Shisha & Cocktails) is located in Southampton, United Kingdom on 14 Hanover Buildings. The Lounge (Shisha & Cocktails) is rated 4.7 out of 5 in the category hookah bar in United Kingdom.

Address

14 Hanover Buildings

Phone

+44 2380393427

Service options

Dine-in

Open hours

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D

David Gregor

Best meal out I've had in a long time!

S

Shoura Karar

We are regulars at this place, we've been coming ever since it's opened as we used to like it. Unfortunately, tonight we were treated badly by one of the staff by the name of Sunny. We ordered the chicken mushroom pasta, which was obviously over cooked so we respectfully asked to send it back. Only to be met by a condescending explanation by Sunny of how pastas are cooked. Mind you, this is not the first time we've had pasta, let alone pasta at Cattle. As we didn't like the way this was dealt with, we got up to leave at which point we heard him shouting about it in the kitchen. This was very odd and unprofessional! While trying to pay our bill, which he also handled, we mentioned that we didn't like the way he had handled our request earlier. He then starts to argue with us, asking \how We would have handled it?!\, he kept mentioning how We took it personally and no apology was ever offered rather the argument went on. This was again unprofessional and disrespectful with no sense of customer service whatsoever! Had it not been for Mohammad, this would have escalated. We are not sure we will be coming back to Cattle if customer service is that bad!

P

Piotr S

Great Tower Burger tasty Friendly staff and good service

A

Ao Chan

Amazing place!!! Food and coctails are great. I went there not long time ago to celebrate my birthday - staff members were top class: super polite, friendly and in general awesome.!!! Really loved the place. Atmosphere is very relaxing.!!!

J

Jamelia Campbell

Mohammed was a very good host. Made sure we was comfortable and tended to our needs. He went above and beyond my expectations. Will definitely come back.

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