Mesa, United States
855 W Southern Ave
N/A
+1 4806303299
I just signed my second 12 month lease and have read the reviews and would like to add my observations. One, we did get hit with ants in June/July but with the pandemic I just bought ant spray, both liquid and sprayed both outside door frames that fixed it, but am still paying 3 a month for pest control. A bigger issue are the add-ons per month (13 for valet garbage whether you use it or not) and 3 for package drop off service (which I use all the time) plus 3 parking, plus water, sewer for me it adds up to nearly 100 a month and 1450/month in reality is 1550. My biggest complaint is the front gate. All of us are getting 10x the deliveries we used to, and there is no code for the gate. You have to take your fob in but only one phone can be attached to it, it is such a pain many residents have no code and PATIENT delivery people just follow someone in, but if we are going to allow that, then just leave the gate open in the day time, MesaPD is our next door neighbor. OR send us all a gate code. We have one for the package pickup. Besides that, I really like the apartment-- it's big and sunny. I am on first floor and I never hear my neighbors through the walls (outside you can hear). I work online very early in the morning and have asked neighbors if they can hear me talking at 3 am, and they say no, so I don't think the noise complaints are valid. I attached a photo of a first floor patio (smoking area for me).
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Well well... I must say I do love the amenities here. If you're the type of person that likes looks over the comfort of living in your apartment then this is your go to place. Warning to future resident. Request 3rd floor as if you are on the 1st and or 2nd floor the walls/ceiling are paper thin and you will hear everything above you if you are a quiet sleeper. As far as everything else I loved it here during my time here. Some residents need to learn to pick up after there dogs and you get your youth from time to time jumping the fence to swim in the pool. I do like that they have courtesy patrol here to keep tabs on the people in the pool and other things around the complex. NOTE to management: with all the rent increases and charges around the complex tenants should have fair use of the amenities and not feel shut out of there own things that they are paying all the rent towards. Pool hours should be extended at the very least on the weekends. Why pay almost 2,000 for rent and not have the ability to utilize the pool. You should just start charging fees for tenants that misuse the pool to incur violations instead of penalizing everyone else that pays rent equally to live in the complex. Overall this complex is nice and lowkey.
We paid rent on Jan 1 and got our confirmation payment receipt, however the office waited 7 days to tell us we were late and that they never got the payment. First off this is wrong why not let your resident know first business day Monday Jan4. Second they said we had to sign a doc saying we received notice which we will not be signing because we didn’t get notice until today .Then they laugh at us like it’s funny in the middle of a pandemic to tell a hard working family oh yeah we never got your payment and we need additional from you as well. My grandmother is in a home and is diagnosed with COVID and is going to die soon and these people think it’s funny to laugh at us stressing that we did pay it and never got any notice until today. Those ladies were so rude over the phone and in person. This is by far the most disgusting behavior. The money I was going to use to send my family to help with my grandmother expenses will now be used to pay an unlawful late fee. DO NOT MOVE HERE !
Beautiful Apartments!!! I can only speak of my experience moving here. They recently opened a new building a few weeks back, the leasing staff has been very kind & accommodating. My place is beautiful and well built. I’ve experienced no issues and the community seems quiet and pretty full. Couple minor things I’ve noticed though. 1. Front gates can be a hassle for guests coming in, you either have to tail gate someone who lives here or try to figure out the pin pad thing which has an endless lists of names 2. I meticulously read all of the previous reviews and have noticed some crickets outside at night but it is monsoon season and they really weren’t a nuisance. 3. The complex is very full and I have noticed a few sketchy looking people walking around so if you remember to lock your doors and look both ways you should be fine! (the Mesa Police Station is literally like 500 feet to the west). I look forward to spending the next year here!
Been here for about 6 month now, and havent had any issues. Front office has been cool, there was a mix up with the garage remotes while moving in, the pool area is REALLY nice, and the walls arent as paper thin as most bad reviews seem to state. They were probably just dealing with bad neighbors. We've been lucky so far and don't seem to have any. Solid place of living and the area isnt bad. The Fiesta mall is closed though, so the area really isnt anything to brag about.
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