Southlake, United States
2130 E Southlake Blvd
$$$
+1 8173109582
N/A
DeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick bite
I gotta say the service here was superb! It’s Wendy’s, it’s fast food, it’s not a service at your table place, I get that. Honestly I don’t go into fast food restaurants expecting above the line service (well maybe just Chick-fil-A). I was greeted promptly as I approached the register. The cashier was polite, nice, knowledgeable about the app and he asked how my day was. When my food was ready he offered all the condiments and said if I needed anything else just let him know. The food was hot and fries were fresh. After my meal on the way out both people behind the counter told me have a great evening. The place was clean inside. I didn’t use the restroom so I can’t comment there. I really can’t point to any place on this visit that they needed to improve. Overall a great visit!
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Worst Wendy's I've ever been to! Had several issues with our order. General Mgr took care of that part. Next thing he needs to do is hire professional people who actually enjoy their job and respresent the company well. The lady who I'm assuming is a shift lead and the lady on the fryer made your environment not even worth the money I put into your company today.
My old lady don't want no McDonald's food today so we stopped here and enjoyed better food. Chocolate Frosty is yummy on my tongue!
The location is great, menu is typical fast food burger items with chicken mixed in, and the speed of service is great. Now - everyone has an \off\ day ...this had to be that day as an employee was definitely not excited to be there nor enjoying serving others. Without that experience with the employee, this would have been a higher rating. Will go back - everyone deserves a second chance and we all have \those\ days. Hoping for better!
Used the drive through. The line moved fast enough. My spicy chicken sandwich was ok, but I loved that they have flavours for the sodas (lime coke zero)
Deli
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