East Lansing, United States
3032 E Lake Lansing Rd
N/A
+18663867778
Phenomenal servicing, Brandon came to solve my issue the same day I called. He was incredibly respectful and knowledgeable. Spartan net is already a great service provider but Brandon made the experience worth much more, especially when having dealt with other companies in the past whose employees didn’t care at all.
like
Easy to work with and the Internet is super fast.
While the internet speeds of Spartan Net are unfortunately inconsistent at the absolute best, my five stars are going to an employee named Brandon. He was phenomenal when it came to customer service and helping to solve the issue that arose with our cable box. He arrived only about an hour after I submitted a request for assistance and he was, without a shadow of a doubt, the friendliest person I've met during my time in East Lansing. You guys oughta give him a raise!
Brandon B. was a great tech to come to my apartment. Was knowledgeful, stayed to fix the problem, and is a great member to have represent Spartan Net. He called me 20 minutes out, arrived on time, and followed all COVID safety protocols as well.
Andrew was the BEST. He helped us resolve a billing issue in less than 15 minutes that had previously taken two weeks of calling numerous people at spartan net to try and resolve. He was friendly, professional, and resolved all our issues quickly. I cannot recommend Andrew enough; he deserves a raise and a promotion!
Deli
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