Spearfish, United States
323 S 27th St
N/A
+1 6052690644
Worst 5 mins of my stay. I see a bug on the bathroom counter that may have been a bed bug so I left.
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1 night stay & ended cleaning room myself. My daughter works for a hotel chain and she told me to leave. But I couldn't afford to loose my after I was already charged. Only thing good was coffee pot & gal at front desk that gave me a vacuum, new bedding and bath towels (since there weren't any). Jamie, if you read this (watch your camera ⁷/17/2020 room 117! Yes, that's me cleaning the room. Not the housekeeper.
DO NOT GIVE A SINGLE PENNY TO THESE GUYS!!! THIS PLACE IS A SCAM FOR THE PRICE LOCATION AND SERVICE! Please find something better because I assure you it’s probably better than this dump
Read other reviews and was concerned that we booked here but after checking in realized it was pretty decent. Front desk was super nice and friendly. Rooms were clean and appearance of hotel was nice. Some amenities were missing due to mechanical issues we were told but hey things happen. Overall, it was a nice place for us to crash for the night. Thank you!
This was our worst experience with a hotel EVER. We made a reservation by phone and when we got to the hotel, the reservation didn't exist. After 20 minutes at the front desk we had no reservation and they refused to give us a refund despite the the fact that we made the reservation within a half hour of our arrival.There was no effort on their end to be helpful in any way. Avoid this hotel.
I wish there was the option to give a negative review. STAY SOMEWHERE ELSE. We booked online, paid the pet fee and saw they were pet friendly. After needing to move to Minnesota to get my daughter to the Mayo Clinic we arrived at 10pm. The staff said no animals allowed on the premises, even service animals. My daughter is a T1Diabetic. Due to pre paying I now have to wait a week for my 3 night stay. Everywhere else was booked. It’s clear why they had an empty room disgusting service, disgusting management.
No A/C. No working TV Hole in window screen. Pool drained. Business center empty. Coffee was good though downstairs. Location all right.
We hit a deer on I-90 right before this exit, and barely made it to the parking lot of this hotel. We were fine, but our truck was totaled and not drivable. We went to get a room, and explained what happened. We had our dog with, they said they didn't allow pets. While our vehicle was smoking, and we were trying to find a place and figure out how to get there we watched a women walk out from the hotel, with a dog, let him go the bathroom, and went back into the hotel. It was unfortunate they weren't able to help us out in a time where there were no other options.
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