Spring Hill, United States
119 S Main St
N/A
+19135923107
Beware of American Family Insurance! I cancelled my policy (switching to State Farm) in Sep 2019. My refund of 632 was to be issued immediately. This is March 2020. The refund was never received. I called again in Jan or so, and they said it would be sent out. It wasn't received. I called again today Mar 2, 2020, and they said it had not been reissued but would be immediately. We'll see if it is. I don't find it too odd that a company will charge me immediately for being a bit late on a payment, but when it comes to refunds, they somehow fail to do that in the same timely fashion, with no recourse. However the customer has the opportunity to no longer do business with that company. As they say, \buyer beware\. I will update this post when (and if) I receive the refund. I will also be posting on American Family's Insurance site as well, so others can choose for themselves if they want to do business with this company.
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Jeff has been our insurance agent for 8 years, he is customer focused and very prompt at responding to our needs. He is a very knowledgeable insurance agent and I would recommend him to anyone with insurance needs.
Deli
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