Spring Valley, United States
16 Spring Valley Market Pl
N/A
+1 8453567437
We absolutely love to get our nails done here. My go to without a doubt is Peter. He is so humble and friendly. Always accommodating and making sure we have a good experience. I missed our conversations and he plays the best music it brings me back to the simple days of life. He’s a great guy! He even giggles at my singing. I was nervous bringing my daughter back because of this pandemic but I have to say, everyone wears a mask, cleans after each customer and has ample amount of hand sanitizer for customers to use. Each work station has plexiglass windows between the customer and worker. Today I finally brought my daughter back in and they were super excited to see her. Maria was awesome and gave my daughter the best tickle laugh while scrubbing the bottom of her feet. We are off to a fabulous mother daughter day. Thank you New Spa Nails for a wonderful mani and pedi experience.
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I have been going here for the last two years. I initially started going because it was close to home had excellent parking and there was never a crazy wait. The service/ customer service was average. I even went as far to bring out of towners to experience the Ambiance of the shop despite the sky high prices. You get what u pay for you would think. As of lately I find that the customer service has taken a major decline even with the preparation of an appointment scheduled. My pedicures are ALWAYS RUSHED and below satisfactory. It is my belief that if you are paying for a service it should be tended. The callous remover was wiped of almost immediately after being applied not allowing its time to work & the polish that I was charged three extra dollars for was applied without a base coat. The final straw was me witnessing certain customers to enter the establishment ask for service and receive services with no mask on. Update so I returned to new spa nails just to give it a second try and my warning to all is please check your work before you leave so you don't end up with a. 68 dollar rush job #seeattached there's no reason anyone should be walking out the nail salon and their nails look like this
Very disappointed the water was COLD it took me a while to warm up after leaving. They didnt apologize or offer a discount or something to make up for sitting in ice cold water while have a pedicure. Not acceptable
I have been going specifically to Peter for about 4 months and always a great experience, unlike the other places around, he takes his time and my nails come out looking great each time!
Quick and great service!
My nails came out amazing. Peter did a gm great job and it was very relaxing and stress free.
I was going there for 7 years and know the are new owners. I stopped going there for about 6 months. So I tried them again today. Rosa is still there and she is great.
If I could give this place 0 stars I WOULD ! I came in here to get my nails done . They tried to boss me around telling me how long I should get them. Then at the end when I asked how much , this place told me 80 JUST FOR MY HANDS ! NO DESIGN JUST REGULAR GEL POLISH! PLACE IS A SCAM! I’m never returning here again!
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