Spring Valley, United States
2554 Sweetwater Springs Blvd
N/A
+1 6196702222
Provided direction on temp meter set up, then changed their mind and shut water off in the middle of operations. Poor management.
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Otay water staff have always been helpful and professional. Nice people!
I am very impressed with the professional and extremely helpful response that I received when i contacted the district office. I needed help getting my water turned off so I can get some repairs done. The Operations Department staff and then Patrick who arrived within 45 minutes of my call were great and went beyond the call of duty in helping me solve my problems. Thank you
We've been calling the number on the statement regarding the service fee that's on our account (which is just shy of 100- a month) for the past 3-4 months and have yet to get a return call. When we call customer service about this, they just give us the number we've been leaving messages at. Somebody is living well, not just on our over charged account, but I'm sure with many of you out there. No body ever wants to help us, they just pass us along to another phone number!! The worst customer service!!
They have over charged me for months.
After receiving a 470 bill they refused to either look for a leak or reduce the amount.
Deli
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