Springdale, United States
4762 Elm Springs Rd
$$$
+1 4797509600
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Gender-neutral toiletsGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick bite
I will never go to this McDonald’s again. We went there for dinner around 8 pm on 01-19-2021. We had a large order totaling almost 50. We checked the order before leaving and there was a fry missing. They had also given us two fries that were medium but were suppose to be large. I understand mistakes happen, it was a large order. So we went back to the drive thru and let them know what happened. When we pulled forward the manager came to the window. She explained we weren’t charged for large fries, she would give us the missing one but, “there’s nothing else” she could do for us. She closed the window in my face and we pulled forward to retrieve the missing fry. As we were waiting my boyfriend looked over the receipt again. We had indeed ordered those 2 meals large. When arriving at the next window I showed the girl working it the receipt and told her we were charged for the upgraded fries. The manager was nearby and proceeded to yell from the kitchen that we were NOT charged for it. I wasn’t going to argue with her so we took the one fry and went home. For curiosity sake I ended up downloading the Mickey D’s app to see what the meal should have cost. It was the same total we were charged. At this point it’s not about the fries. The manager handled the situation with a terrible attitude and refused to give us what we had paid for.
like
Food was hot. They were really busy, but service was quick and friendly.
Go there quite often especially for breakfast best bang for the buck
Elm Springs McDonald's is always fantastic. Great customer service with drive thru or curbside pickup during the COVID 19 pandemic. I never have to wait on anything I order and when I leave, they always wish me to have a great day.
Drive through is ALWAYS busy!
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