St. Louis, United States
7320 Hall St
N/A
+13142690718
Scheduled to have a a dumpster delivery on monday then it got moved to tuesday, then told the dumpster would be here by noon via gps so it cant be that hard to find and it showed up hours after that despite the status of delivery claimed it was enroute and my residence is only 45 min away. I would not recommend using this service for time sensitive or scheduled projects as they seem to just do things whenever they want.
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We use WM for our condo waste. We have two 2yd dumpsters - price has gone from roughly 450 a month to 738. Contract is completely one-sided in their favor. Buyer beware. We are switching as soon as contract expires.
I called on Thursday 11/12/20 to set up yard waste services since I had a TON of leaf bags to be picked up. The lady told me it would be 14.99 a month added for a minimum of 3 months and that would be pick up for unlimited bags and would start that Monday. I had my sons get up early and take 50 bags down to the end of the driveway and no one picked them up Monday so I called and this lady tells me it wasn’t added and the driver already left my area so they wouldn’t be able to do anything till next Monday AND it’s not unlimited its really only 15-20 bags per pick up. So now I have to have my kids drag all these bags back in and wait till next Monday. HORRIBLE customer service!
Wish I could give them a negative rating willing to terminate trash service over a five dollars. Made the payment over the phone but they still charged me a late fee because THEY didn't take the money out of my account in time
We have been using their yard service for a month. At first they don’t show up at all, claiming our yard waste bin is not accessible. We literally placed it right next to our recycle bin which got clean up just fine. Just called again this morning promised me will pick up today as a special service. No show no call, now office is closed. Anyone thinking Waste Management? Don’t even think about it it’s a complete waste of your time!
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