Stade, Germany
Kehdinger Mühren 11
N/A
+49 414146368
Very good location
like
Nice Ambiente and good group rooms. Food is ordinary but i liked it.
I've stayed at many youth hostels before and had a lovely experience. This one started out the same however at the end everything turned bad very quickly having the manager threaten to call the police and then telling me to leave. Apart from incorrectly booking my room at the start, being very expensive, staff rarely being at reception, having to pay for wifi in 4 hour blocks and not having curtains to block the morning Sun out it was ok. The breakfast was nice and the place was clean. However some of the staff were quite rude, my girlfriend realised this straight away but I thought I'd give them a chance. When I checked in on originally wanted to stay for 4 nights with possibly extending it to a week the receptionist offered me to pay the full week and get back what I didn't use. I read the terms and conditions she gave me they said nothing contrary to what she had told me so i agreed. When I went to check out 2 nights early the manager refused to give me the money for the nights I didn't stay. He said I signed a contract saying that there was no refunds. I asked to see the contract, he looked but couldn't find anything then pointed to a notice board down the hallway saying which couldn't be seen saying they are the terms and conditions. When I argued my case explaining what had happened he got angry with me and threatened to call the police. I asked him why he was going to call the police, if I had been threatening him or doing something illegal? He said no he just doesn't want to talk with me any more. He turned around and walked out telling me to leave. He never gave me my money back and kicked me out of the hostel.
Ok
Super
No traffic; Rooms are OK;
War cool.
Deli
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