Stamford, United States
350 Bedford St
N/A
+1 2033242200
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Went in to have skis remounted and tuned. Brought on a Wednesday and had them by Sunday. Very fair price for having not bought the equipment in their shop. Very knowledgeable staff and good conversation about the season. Showed up 5 minutes after close to pick up my skis and they were kind enough to unlock and let me in which they absolutely didn’t have to do. Looking forward to using them again.
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My experience today was 5 star. I needed to be resized on ski boots that were too small for me. After explaining my disappointment of not being able to use my skis because not only was the boot too small but the bindings needed adjustment, the guy swapped out my boots and made sure everything fit perfect & was properly Adjusted within a matter of ten minutes. He also gave me tips on useful information on further issues I may have in the future/ additional ways to maintain the life of my skis & boots. Though I initially was quite wary as a first time buyer for ski boots/ski and poles being that it is quite the investment, the staff here was very attentive to my needs and I left happily reassured and confident in my purchases with them. Very happy with their service!
Just left the store what an awful experience. Rude passive aggressive staff. wanted to ask a quick question about where something was located in the store. Was told I can’t ask a question...One lady was sweet and said I can maybe help you until the other rude lady said... “no you can’t” ... will be spending my money elsewhere... smell ya later.
Lacking good customer service. Rude staff and would not answer a quick question regarding snowboard equipment. Lady flat out said no won’t help you
really bad service, super rude, didn't even let me finish my question. no recommended.
Extremely rude lady at the front. Not interested in helping out at all unless you sound like you are ready to spend hundreds of dollars.
Informative, educated staff provided detailed diagnoses on my snowboard and gear. Timely and prompt service on pickup / drop off. Moderate to premium pricing is my only qualm! Free parking included off street is extremely convenient.
Worst experience ever - terrible management, zero sense of customer service. No cares Staff tried to help, but the store manager was awful
Deli
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