Statesboro, United States
N/A
+1 9124785413
Wheelchair-accessible entrance
The staff at the counters for check in are wonderful and patient BUT the financial aid advisors are many times wrong. They do not look into answering your questions fully. I have never met with the same advisor twice and every answer to the same question is different. On the phone they sound annoyed and astounded you dont know the answer. I have asked for explanations for decisions on financial aid, on aid requirement, and on being told the wrong thing so many times and its been dismissed everytime. I genuinely look into transferring thats how horrific the FinAid advising is. I have lost scholarships over being told the wrong thing, though ignorant on my part to believe them. If they dont know the answer they are clueless and cant tell you what office to go to to find the answer. Most disappointing experiencew i have ever had with any office ever. I feel horrible for the advisors lacking guide, and even worse for every student that asks for their help.
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Prior to the merger, I had no issues with GA Southern's Financial Aid Department. After the merger, however, I have experienced incredible unprofessionalism including no response to emails, no answer for phone calls, and features that are not available during the posted hours of operation. Aside from other issues that come with being an Eagle, dealing with Financial Aid makes me regret attending this institution.
Massive incompetence, cost my son thousands of dollars from a disaster of a fin aid dept. Too bad there isn't a zero star to pick.
Assistance in the office was fantastic, the counselor are knowledgeable and guide you in the direction that you need to be. They worked fast as well!
Extremely rude after the merge with Armstrong. Would NEVER recommend attending this university. It’s not worth the hassle.
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