Ardennes-Etape

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Stavelot, Belgium

ardennes-etape.be
Leisure· Travel & Tourism· Travel agency

Ardennes-Etape Reviews | Rating 3.7 out of 5 stars (8 reviews)

Ardennes-Etape is located in Stavelot, Belgium on Avenue Constant Grandprez 29. Ardennes-Etape is rated 3.7 out of 5 in the category leisure in Belgium. Ardennes-Etape specialises in high-quality holiday home rental in the Belgian Ardennes. The selection goes from cosy cottages over luxury villas and authentic castles. Three main criteria are quality, location and atmosphere. The company, based in Stavelot in the Liège province, was founded in 2001 by André Offermans and based solely on the use of the internet. This was quite the revolutionary approach. When most part of the industry was still working with pen and paper to process reservations, Ardennes-Etape decided to, from the very beginning, automatize the booking procedure. With over 1,400 self-catering holiday homes, Ardennes-Etape has firmly established a market leader position. 40 multilingual employees are passionate about their job and the beautiful Belgian Ardennes. With a contact centre available seven days a week and an in-house IT and marketing department, Ardennes-Etape offers all co-workers a pleasant working environment, allowing everyone to improve their skills, show personal initiative and work independently as well as in team. Ardennes-Etape offers tons of tourist information for holiday-makers-to-be. The Guide Ardennes-Pass, filled with discounts and free for all clients, makes sure they enjoy the very best the Belgian Ardennes have to offer. Do you have substantial language skills (FR and NL, and maybe EN and DE)? Are you a team player? Are you prepared to take on a challenge? Send us your CV and motivational letter and we will be happy to meet you.

Address

Avenue Constant Grandprez 29

Phone

+32 80292400

Company size

11-50 employees

Headquarters

Stavelot, Walloon Region

Founded

2002

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Liesl Bebb-McKay

I would totally not recommend this company at all!!!! We are still waiting for a refund of our security deposit weeks after returning - they do not answer emails or phone calls or give reasons for why on earth they have not made the refund. Feels like a scam where they try to keep money that does not belong to them. Do not use them!!!!!! They may have been great long ago BUT THEY ARE TERRIBLE NOW!

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ac slater

OMG. Do yourself a favor and don’t book here... terrible customer service and will not return any of your money even if a global pandemic stops you from attending... this was a massive mistake. Their customer service team is laughable and well not responsive. They seem jolly with their posts but they are from somewhere in hell.. hope this post stops you from booking with them. Good luck and book elsewhere

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Mihaela Calacean

We are still waiting for a refund of our security deposit.... As far as I see from other comments, this is a common thing they are doing....

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Volka

This joke of an organization left me waiting for over three days for a simple reservation verification. By the time they got back to me to tell me my reservation was denied and they had no alternatives, there was nothing else I could book anywhere! Thank you for ruining a group gathering of 25 people. First and last time I use their services. Do NOT recommend to anyone. There are many other BETTER alternatives you should consider.

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Guido Honig

Ardennes Etape still hasn't payed our deposit back after 2 months!! What a terrible organisation. Just book your accommodation somewhere else.

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Sabine Dumoulin

great service & great stay! Nevertheless we were rather a difficult customer (changed a lot our mind, sorry) support and advice was always quick, complete and very friendly. Also follow up on administration was perfect: I received immediately all correct information/invoice and reimbursement with all the correct documents. highly recommended!

J

J Gill

Excellent site for trips away from the cities. Great deals in the colder months

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Ahmed Elkomey

Very nice place