Chicago, United States
9035 S Halsted St
N/A
+1 7734837373
DO NOT DO BUSSINESS WITH THIS COMPANY I hired this company to build a larger than normal garage in Aug, 2020 and from the very beginning it knew it was a bad choice. It took them more than a month to begin the process...meaning just laying the concrete and then another month to start building. The whole job was suppose to take a month according to the owner Phil. I had to constantly call them because they don't have the skill of communicating with the customer. I would wake up and people would on my property working. My garage was finally finished in Nov, 2020. A week later I had to call them because the windows won't stay up, my roof is leaking from various places as well as under beneath my service door and my shingles are flapping on one side of the garage. I have called them so many times and received the same excuse that they are behind and they will get to me. So it Feb, 2021 and I still have the same problems. This company is very unprofessional and feel like they can take your money and treat you how ever they please. They are unconcerned and inconsiderate. But I will get results. If you had problems with them my best advice would be to file a claim with the attorney general office which I will do asap. I have upload a photo so the owner phil won't say that I wasn't a customer which he is known to do. Also they like to run out your 1 year warrantee so they don't have to honor it so file your claim quit. I am absolutely disgusted with this company.
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My sales rep Ross was very friendly and informative when he gave me my estimate. He explained everything thoroughly. Through the process, the office staff was very transparent with time frames and communication. They explained due to Covid shortages and outside construction being weather pending that things with permits and villages may take longer than previous years. It seems through the pandemic everything has taken longer, so I appreciated their honesty up front. But that is expected during a pandemic as even amazon now takes a week to ship a prime item. With everything going on, i was actually shocked it didn’t take even longer than expected. The end result of my garage was beautiful and worth the wait. I’m glad I chose this company to build my garage!
I waited to post my review. A year in and we couldn’t be happier with our experience from start to finish. The customer service, attention to detail is unmatched! I would recommend to everybody. We couldn’t be happier!! Thanks for making our vision a reality.
I recently bought a home and unfortunately it came with a mediocre garage an I knew I wanted a more updated garage. Steele and Loeber was one of the few companies I called, I spoke with a real nice gentlemen by the name of Phil, he said he would be more than happy to come out an see what the company could do. We set something up for the following week. Phil showed up the following week and was incredibly professional an kept precautions due to covid 19. We spent a little over an hour discussing ideas on the best garage build. He explained the entire process from start to finish and it could take anywhere between 10-12 weeks due to covid. After a week I made the decision to go with steel loeber. The process was simple an next thing I knew the permits were obtained an the building had started. Throughout the process there weren’t any major issues an Phil would call me to check up an see if there was anything I was concerned about but there wasn’t. In the end I got what I wanted it didn’t cost me as nearly as much as I expected. Thanks Steel and Loeber for such a great experience!
Steele and Loeber just finished building my garage in time for the winter. In the process of having my garage built the two office girls were extremely helpful directing me through each step. They made the experience pain free. My sales rep was also exceptionally knowledgeable with the building codes, allowing no room for error making it an extremely pleasant process to work with this company. The end result was better than expected. I highly recommend this company.
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