Stellenbosch, South Africa
1 Lanzerac Rd, Karindal,
N/A
+27 218871132
Toilets
Wheelchair-accessible toilet
The location, the facility, the warmth of their staffs, the panoramic views from the terrace, combined with a beautiful swimming pool and jacuzzi. Lanzerac SPA is simply majestic, and their therapists are extremely skilled. They earned the title of luxury SPA in Stellenbosch. It is without a shadow of a doubt, the place to be after a long and busy week!
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Possibly one of the best in SA in terms of everything. The rooms, grounds and service levels are world class....attention to detail in an older resort is rare.... they all the boxes especially the spa....kudos!
Massage was very average, person was rubbing just one spot for 10 min until it got uncomfortable. Didn't do my arms or face, forehead. But what is the worst is services - we called and made a booking for massages and person told us we can use all the spa facilities including pool until 9pm. After massage we wanted to relax on the terrace where other people were (it was 5.30pm), but there was no mattresses and it's impossible to sit comfortably in these beds without mattresses. So i asked an employee to bring 2 mattresses, and he didn't. In 15 min I went back to spa reception and asked why no one brought us mattresses. She said it's because spa is closing at 6pm,and it's 6pm now, people who sit outside are staying at the hotel, and we are not. So I double asked if I understood correctly that I can't have a mattress to sit outside because I am not staying at this hotel because I am just for treatment here (R3k one btw). She said :"Yes". So I promised to write a honest review and lady didn't stop me. Anyways, I found accidentally where mattresses were (behind the bar and glass) and put one myself and now enjoying my time outside. It was very disappointing experience and we will never come to Lanzerac spa.
What an absolutely stunning spa!! We had such a great experience from the start to the finish. Staff are so friendly and helpful. Spa area is so clean and well kept. Food was great, just and overall awesome experience. Will definitely be visiting again.
A gorgeous setting nestled amongst the vineyards and Stellenbosch mountains. The treatments are great, with manicure beds setup upstairs with a breath taking view of the vineyards. I was asked 3 times during my day of relaxation to pay for treatments that I hadn’t had yet - that was quite irritating - no one walks around with their wallet once you’ve locked your goods up in the change rooms and you’re in your gown. The food at the spa is ok but I recommend walking across to the hotel for more variety.
Perfect and gorgeous as many have mentioned. One thing I could mention is that there was a mix up with our booking and that the showers weren't warm. Other than that we had a great time, still give it 5 stars...
Had the most wonderful day at Lanzerac spa: friendly staff, beautiful views, lovely facilities, and the most dreamy and firm massage from Amanda. How relaxing! And a burger to end at the deli.
Best spa I have ever been to. Friendly and highly professional staff who go the extra mile to make your experience memorable. Very nice facilities as well: sauna, steam room, pool, jacuzzi. I highly recommend it.
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