Stenløse, Denmark
Frydensbergvej 21
N/A
+45 28443660
2016-01-06
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I am sad to write this since I really like their furnitures and the brands that Multimöbler supplies, but the sales experience has been horrible and very unprofessional. We ordered a table and chairs, and the first bad experience was just slow response on getting a quote as well as needing to chase the company to get an understanding of when it will be delivered. The whole payment flow was also not communicated properly, where we were told to first pay half of the price and then suddenly the same day as delivery we were suddenly told that we have to do a quick transfer of money or the goods will not be delivered, which actually cost us extra money. That kind of pressure when we have not been communicated properly is not ok. Also after we transferred the money and got the delivery we noticed that one product was not delivered. Last but not least the chairs we got was not even the once we wanted, even though we had sent a picture from the suppliers homepage clearly pointing out which chairs we wanted and at this point we got fed up and asked them to take the chairs back.
like
Friendly service, good selections
Et godt sted og handle. Mange fine møbler
Ordentlig betjening og service. Super gode møbler!
Virkelig ringe service med meget forurettet medarbejder.
Måske skulle medarbejderne få et kursus i hvordan man interagerer med kunderne. Meget flabet kundeservice
Fine møbler, flinke ansatte.
De ringer mig op, og siger mine møbler er kommet.. Men de havde kun halvdelen af det TV møbel jeg skulle have... Så har man desværre brugt 2 timer, på at ikke at handle hos Multi Møbler... ØV... ØV...
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