Tampa, United States
9806 N Nebraska Ave
N/A
+1 8136218651
Took 3 hrs. To get there UNACCEPTABLE. I called in the morning for a Vietnamese man to help him... I called Stepps Towing . The driver said that he just got the call. 3 hrs. After I talk to the S T lady no show. And was a cash pickup. Call someone else and they made the 100.00
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Steppes towing is a well run and professional towing and impound company. Always courteous and polite their staff aims to make you as at ease as is possible so you may resolve why you are there quickly and efficiently.
I had the pleasure of speaking with Rose at the main office. She really knows her stuff! She told me things that the DMV didn't even know and helped me to successfully obtain a tag! Thank you so much!
Stepp's Towing was called by Tesla Roadside Assistance to tow my car that had 12v battery died. Tesla requested car to be towed to the Service Center. In the Tesla Roadside Assistance manual it states that car should be towed on flatbed tow truck only and that it's owner responsibility to make sure it's done correctly. Truck that arrived wasn't flatbed. I asked to confirm with Tesla that it's ok not to tow on flatbed. The tow truck driver said they can send flatbed truck to me if I want and left. In 15 min I got a call from Tesla that since I rejected tow truck I will have to pay for the second truck out of pocket. I never rejected the tow, but Stepp's tow truck driver misrepresented situation.
Extrimely poor sercice
Deli
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