Naperville, United States
31W320 Ramm Dr
N/A
+1 6308986050
Had a great experience ordering firewood today. Everybody from the lady in the office to the gentlemen loading the wood were very nice and professional. Wood is very good quality, and burns a long time. Will definitely be placing the next order with them.
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I had an ash tree injected (EAB prevention) and three trees trimmed. I found Steve Piper & Sons Tree Service to be responsive and easy to work with. All of the people I dealt with (scheduling, estimate, follow-up questions, pre-work phone calls, folks doing the work, etc.) to be professional, nice and fair. The prices were very reasonable (in my opinion, of course) for the work performed. They did this work in two trips. The ash tree injection took a while since this was done in the fall and the sap wasn't running up in the tree as quickly as it might on a hot day, but that wasn't a problem for the certified arborist doing the work. He knew what he was doing and explained a lot to me about the process and my tree. The three tree trimmings were done a few weeks later by a team of 4 men. They, too, were professional, efficient and knew what they were doing and within a few hours, the trees were trimmed and looking great! They cleaned up all of the debris, shredded the limbs and raked the areas around the trees. I couldn't be happier with the work performed by these guys!
Customer service was great, however, I will be purchasing my wood from a different supplier going forward. I purchased half a cord of wood last week. This wood will NOT catch nor burn no matter what we tried. It cracked and hissed the entire time it was in our fireplace. I find it hard to believe this wood is seasoned. If so, it’s wet from last weeks storm and should not have been sold. Extremely disappointing considering the cost.
Great place to get firewood! Great value, friendly service and the firewood was loaded into the trailer for us. Will definitely be back for more!
I can't say enough about the crew that took down my 40 year old tree. On time, personal, professional, friendly, got a long well as a crew. Hard working, cleaned up properly, always engaged with a smile. Steve Piper is fortunate to have these guys in their employ! Give them my thanks for a dangerous and difficult job well done!
Deli
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