Grays, United Kingdom
Stifford Hill, North Stifford
N/A
+44 1375386116
Stiffords did a great job on an entire garden replacement and fitted a double gate. Would recommend.
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My first time leaving a comment anywhere but I’m soo disappointed!! Good quality but awful customer service and time keeping! Had placed an order for 12fences bow tops ones, took months to complete, and I always understood given the tough times that we are on...in the end I needed 2 more(neighbours side due to some layout changes) and 2 little ones, again weeks went on and whenever I called the lady used to say that they have nothing coming my way(even though I would have paid for delivery and we’re 3-4miles distance from us)or that they are done and will can me later on, but never happened! In the end my husband took half his day off hired a van(just so we don’t upset our neighbour any longer)and went to pick them up but when he was there he said the man wanted to put straight ones on the van and my husband said that’s not what my wife had ordered...he then very rudely brought the bow top ones but wrong size alongside the little ones which were correct(apart from the top which were not finished properly)and when I came home from work I saw straight away that they are not as tall as requested as the little ones(little in width). Had called on Monday answered the lady and I said that the fences given to my husband were wrong, she started blaming me and hung up me, called again after a couple of minutes and answered the gentleman, again blamed me for not asking for the correct size(even though they already made 12 pieces plus the 2 little ones)And hung up on me again!! Called again she answered and hung up on me again!\u200d️ Now I’m stuck and trying to find someone else to make the 2 more than I need!
Excellent customer service! Will recommend to all my family and friends. .
Awful customer care, I rang firstly to get a price for 10 bays of fencing, was told she would get my price back to me, I never got a call back, I rang the next day to be told rudely “Iv been busy” was told again will call me back. Never got a call, rang 15 times no answer. Awful company avoid at all costs.
Sent an enquiry, nothing, tried calling no answer. Then read the reviews, I really don't know how these companies are managing to survive if they don't respond to customers.
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