Stigler, United States
201 E Main St
N/A
+1 8008286567
Wheelchair-accessible entrance
I recently attempted to make a monthly payment via telephone, not only was the representative incompetent, but she managed to botch my payment that reflected as paid on my account only to have my internet shut off the entire weekend. To add insult to injury I received a letter stating that accounts with 2 delinquencies required a "substantial " deposit to prevent this in the future. It was entirely her fault and the next time I called in they blamed me. I left my cash payment of 2 months service and was charged a reconnection fee. I neither am happy with the services nor will I recommend them. 3/5 rating because the installer was fast and knowledgable and the internet is blazing fast. Although im considering my options.
like
Any time I have ever called its a 45 min wait listening to that God awful music and them saying they are with other customers. Took me over 6 months to actually get service set up because everytime I would have to get something going I would quit trying due to not wanting to sit on the phone. Then twice I tried there online service because they said it was quicker. Both times after a few messages back and forth they would disappear. Now I have service and have received a phone all saying they are going to cancel service due to payment. Ummmm iv still not recieved a bill. So now to make my payment and find out where they are sending my bills I have to sit and listen to the music again. If this doesn't become more customer friendly ill have to look elsewhere.
Deli
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