Stirling, United Kingdom
29 King St
N/A
+44 1786470296
Wheelchair-accessible entrance
Booked an eyebrow tint and wax online, went into the shop before the allocated time at 5:45 then told by a staff member at the desk to take a seat and wait... which turned out to be a 30 minute wait past my appointment time, by which point I couldn’t wait any longer and had to leave. Granted things may be slower than usual and flexibility which I fully understand however there was zero communication from any staff beyond being told to take a seat and then 25 mins later being told “they won’t be long”. Overall from a customer service perspective I didn’t get a good impression/didn’t seem professional and the atmosphere felt uncomfortable. Don’t usually leave reviews but felt this needed to be said so that improvements can be made. I have been to Beauty Box before pre-Covid and had no issues. Based on this experience though I won’t be back.
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I have yet to find a decent nail place in Stirling and I try to be open minded to how things might be different here considering I am from southern California, but I feel compelled to write about my experience. I got a manipedi combo that was 35 which is just about what I pay back home and to say the least, it just wasn't the same. First and foremost, no one I've gone to for a manicure or pedicure here removes excess cuticle around the nail which bugs me so much because I have a weird form of eczema that generates a build of of skin on my hands and it looks so much nicer when get a manicure that includes this. To add to that, they don't soak your hands to help loosen the cuticle for removal of that excess cuticle which is totally standard back home. Most disappointing of all though, was my pedicure. The nail tech I had seemed annoyed at removing the nail polish I had on which was a dark red colour-- understandably I'd get annoyed too if it got all over my hands, but that's why some people wear gloves... but by the time she got to the last toe on my right foot she wasn't trying very hard to remove the polish anymore and the remnants of nail polish stain my skin as I type this review. I can easily use nail polish remover and remove it myself obviously (and I will) but it's the principle of the thing. Isn't this what I paid 35 for? She didn't even bother getting it off. I know it's a dark colour but maybe if soaking your feet was included in the manipedi it wouldn't be such an issue. I don't want to be a baby and complain about every little thing but I'm just used to a different way of getting nails done than what I've found in Stirling. Honestly, I can kind of (but not really) let the first two annoyances go because it would seem this is the normal nail process in Stirling, but the pedicure was just poor quality and my toes have a dark outline because of the lack of removing the previous polish properly. Idk, I think I'll keep trying other salons in town.
I had never had acrylic nails before going to Beauty Box and everything was explained to me. I’ve been back again and going to keep returning. The staff are lovely, Karyn takes her time doing my nails and they’re always lovely. I will be going back to get them done again. They’re always on time and I feel very relaxed which is a treat for me. I’d recommend this salon, I’m fact I’ve told friends about it as they’ve where I had my nails done. Thank you Yvonne Bain
Always go to Beauty Box for my nails and they never disappoint! Talented staff that always try and usually succeed to give you what you ask for. Professional welcoming staff that take good care of their clients. Fab customer service - can highly recommend!
Last minute service but friendly and excellent service
I went with a friend and asked for acrylics and the staff were really lovely, when you’re young nail salons can sometimes act rude towards you because of our age but they were lovely and for what I asked for which was quite complex they did it no bother and the results were lovely I couldn’t recommend them more it was clean, good value and very officiant, they were lovely nails and I can’t wait to go back soon!
I got my hair done here and although the girl didn’t do it exactly the way I liked, it still resulted in a lovely outcome. However I went here for my lashes last Thursday and experienced fall out within the first 2 days til the point only 3/4 where still in. After less than a week, my eyes were sore everyday, I could not touch my eyes and I contact beauty box to have them removed but after being awake til 4am I went elsewhere straight away in the morning. I lost chunks on my natural lashes while getting them removed and my left eye has since puffed right up. I contacted them again sending pictures and told them what happened and felt it was a waste of time. Would not recommend after this experience, up til that point had been pleasant but after that would not go back
Once again beauty box never fails to disappoint me, been coming to the team for years. from a wide variety off nails, eyebrows and very good make up artists. The shop is always clean and tidy, nothing is too much trouble for these lovely talented girls! love this place. Highly recommend to anyone. Thank you so much ️
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