Stockport, United Kingdom
Unit B2, Canal Wharf, Wharf St
N/A
+44 1614457054
Posted previously a raving review about this place but have now removed as we have had a host of problems following installation. Cracked hearth, broken fire, paint melted off flue. Was in contact with owners but answer was always pushed back to it being our fault for temperature control. Don’t like the fact reviews are asked for post installation in turn for bill reduction, even though I initially did one myself when all seemed rosy. Our whole fire needs pulling out to rectify problems. Also avoid chimney sweep service; left an inordinate amount of dust throughout room. Have had another done since and not a speck left anywhere.
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5 star service from start to finish. Nicola was a great source of information when I was choosing my stove and Mark and his team did a great job with the installation. They turned up on time, worked cleanly and completed the job in less than a day. If you are thinking of buying a log burner, I would recommend the Stove Room without hesitation!!!
Just to say 'wow'! The Stove Room has gone above and beyond. The in-store advice and guidance was excellent, the quality of the product is exceptional and you'd never know they'd been! Absolutely nothing was a problem. Delightful to deal with and left everything spotless afterwards. Highly recommend. The after care has also been brilliant. All in all 10/10.
We contacted the Stove Room as they were recommended to us, they’ve gone above and beyond to help us create the look that we wanted....nothing was too much trouble, the fitters Joe and Dave were fantastic!!! Delighted with our end result Thankyou Nicola and Marc.
If you live anywhere near the stove room and you want a wood burner, I can honestly say this place is brilliant. The staff are lovely, and helpful. The fitters were delightful; prompt,tidy and efficient. It looks amazing. Incredibly pleased. Highly recommended.
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