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Suburban Extended Stay Hotel Waterloo - Cedar Falls - Cedar Valle

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Waterloo, United States

choicehotels.com
Bar· Event venue· Extended stay hotel· Hotel

Suburban Extended Stay Hotel Waterloo - Cedar Falls - Cedar Valle Reviews | Rating 3.7 out of 5 stars (8 reviews)

Suburban Extended Stay Hotel Waterloo - Cedar Falls - Cedar Valle is located in Waterloo, United States on 2056 La Porte Rd. Suburban Extended Stay Hotel Waterloo - Cedar Falls - Cedar Valle is rated 3.7 out of 5 in the category bar in United States.

Address

2056 La Porte Rd

Phone

+1 3192357000

Open hours

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N

No :D

The room hadn't been clean well. Found small pieces of food & toothpicks on the floor. 2 of the 3 pillow cases on my bed were stained. I took both to the front desk to replace. The shower was good & bed comfortable. I took pictures of the pillows.

J

Jeffrey hennager

It's a very nice place. Clean, well kept, and the price is right! I guess if I had to have one complaint it would be that their is quite a bit of garbage around outside of the place. Will definitely stay here again if I'm in the area.

C

Case Herc

Very nice and clean. Indoor pool and Jacuzzi, weight room , vending machines. Truck parking right across street at mall, elevator, plus breakfast. Fridge microwave

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Kathy Short

The best thing about this place was the shower...it was great.....but.....I couldn't get much sleep because of a loud dog barking and little kids running around late and the thing that really got me was someone next door to me was smoking pot and it was like they were smoking it in MY room. This place was supposed to be smoke free! Apparently not......I told the staff when I was checking out but they didn't want to do anything about it. Thought maybe they would of giving me a discount or something but no. But thanks for the hot shower!

R

Robert Shirley

I stayed there for a couple hours a few weeks ago. The queen sized bed was very comfortable. It was also durable. Earlier that evening I was introduced to a lovely young lady and we decided to take that bed on a grand tour of our newly discovered passions. We bucked that bed like a bronco for two and a half hours. That damn thing would not break. The neighbors complained and the Police were called. After all the knockin and bangin, the screamin and hollerin. The mud, the blood and the beer? That ole queen sized bed was still standing.With two night stands holding the rear. Other then that, the room was ok, I guess.

H

Herson Arzu

They always have wonderful service the management Becky Beerman is the best and staff follow her lead

D

De May

Their motto "New Year New Name" as of the 1st and from dirty rooms to unprofessional staff followed by management, I highly DO NOT recommend this HOTEL! I had a late business event and after check-in, I noticed the room was not what I reserved, I called front desk and was informed my reservation was booked under a different room style, being it is late I was willing to settle for a different room. I was then taken to a dirty room that was my reserved type, once realized it was dirty I had to once again go back down to the front desk. I could only get a room that was available which was a standard size room. Once in the room, there was hair everywhere in the shower, the bed comforter was dirty, the bed was not properly made and most important it was not the room I paid for. I came with a group of 8 girls and I had to get them a room across the street due to my beginning experience. I was informed to speak to Chelsey since I was unable to be provided the GM info about my experience and explained I would like a refund and she agreed but I would have to go through Choice Hotels Rewards. I called CHOICE HOTELS to get my refund just to be DENIED at first due to no notes from my experience and GM stated since I checked in, I shouldn't receive a refund. With surrounding hotels closed due to COVID and getting the last rooms at MOTEL 6, I did not have much of a choice on where to go. I bring my own blankets and dont sleep with a pillow so i was able to get by for a few hours until it was time to get back on the road! I would not recommend this hotel and if you have complaints please record EVERYTHING, Tracy and Chelsea are not there to make sure your stay is worth what your paying for! I did get my refund but this experience was worth a complaint, I travel alot for my job so the hotels are like my 2nd home.

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Kaitlyn Althoff

Nice spacious rooms. They were renevating at the time of my visit. Pool closed until further notice because of covid.

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