Springfield, United States
2531 N Patterson Ave
N/A
+1 8554646786
When we decided to update our home to solar, we reviewed several companies. Sun Solar was the best we found. The customer service prior to purchase was excellent. Nate and Gavin were very patient and answered numerous questions. Once we purchased, installation proceeded very quickly. We are now just waiting for the power company to change our meter. Thank you Sun Solar for a fast seamless conversation and continued great customer service.
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Sun solar in Springfield installed my system about 3 years ago and a generator. They were great up until the system was installed. I have to contact them a month later to get my paperwork. My electric bill is down but I have never banked any electricity. I always have a 70 dollar plus bill. If I have my a/c on it is over 100 dollars. That is on top of my 270 bill for the solar a month. I have had serval problems with the system. I get the run around every time I call. The most common response is the system was installed correctly. The last 2 times I called and left messages. NO RESPONSE! I have hired my own electrician and as soon as it is fixed the next step I guess will have to be legal. In fortunately the financing it another bank and not sun solar or the system would have done been taken out. Another note. My house is well installed. I heat with wood. My cook stove is propane. Just 2 people live in the house. I shouldn’t have a electric bill. I Would not recommend sun solar.
Worst company I have ever dealt with! The salesman was clueless and gave a lot of bad information and denied it when called out. The install team damaged multiple panels and left mud and scratches on the mounted the panels. They used two inverters that combined don't even reach the combined capability of what was sold. The customer service is slow at best, two weeks if ever is not acceptable if they even bother to return a call. When you actually need your Tesla battery to back up power for a storm or ice storm it will not work. Customer services slow response is \I know we sold the battery but that's not our issue. You'll probably need to google a number for Tesla\. Don't use Sun Solar EVER!
pleased with Danny Dees. we had a good talk and covered everything that i could think of and possible ways of doing the project. all good
I met with Danny Deed today. He was the only Energy Consulant that was on time and could give me numbers real time. He showed me things I needed to know that companies missed. It was a pleasure meeting with him.
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